Contact & Customer Service
Best method to contact us: firstname.lastname@example.org
1800Ceiling.com is here to help you solve your ceiling restoration problems. Feel free to call us at 516-221-1484 with any questions. Fax: 631-980-7668.
Business hours are Monday thru Friday, 8:00 am to 4:00 pm, in case of emergency, please email during off hours. Email support at email@example.com, is available business hours, EST. We are located at: 2643 Grand Ave., Bellmore, NY 11710
TIP: Please include the item # of the product your are interested, measurements and pictures to help us identify a solution to your problem. If you do not see what you need, contact us and we can assist you in finding an appropriate solution for your needs.
The 1800ceiling catalog is available for free. "Everything for your ceiling under one roof." Submit the contact form below, make sure you enter in your correct address.
All products are sent via UPS. How long will it take to receive my package? It depends on which shipping option you choose, but you can track it by going to www.ups.com. How do I get my UPS tracking number? The tracking numbers are sent to you via email as the shipping label is generated. How do I contact UPS? Phone 1-800-PICKUPS (1-800-742-5877) or go to their website.
Returned product(s) must be in the original packaging in saleable condition. We reserve the right to limit returns to unopened or defective products. Defective product(s) will be replaced with a like item, upon return. We do not accept returns of: Any product(s) returned more than 30 days from the date on the packing slip. Any product(s) not in its original condition. Any product(s) that is damaged or is missing parts. Please do not send us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.LIGHT LENSES ARE NOT RETURNABLE
Purchase Order Information
Our preferred method of payment is credit card via 1800ceiling.com. However, after credit verification, we will accept a company purchase order. Please download our CREDIT APPLICATION and fax it back to 631-980-7668 along with 3 credit references.
Tax Exempt Organizations (NY only)
Tax exempt organizations in NY can place orders using our Fax Order Form, or company Purchase Order. Please fax back a properly completed Tax Exempt Certificate with your order.
Privacy & Security
1800Ceiling.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.
CeilingHelp.com is your one-stop answer bank for all things ceiling. You’ll find links to how-to videos, solutions to your questions on the forum, and even a list of contractors in your area. CeilingHelp.com is a subsidiary of ReCeil It International, Inc. ReCeil It also owns e-commerce site www.1800ceiling.com, where you will find products to solve ceiling, lighting, and HVAC problems. Find answers to your commercial, residential and home ceiling remodeling projects. Check out our Armstrong Retail to Commercial Ceiling Tile Crossover Chart or the USG Retail to Commercial Ceiling Tile Crossover Chart to find the item #'s for ceiling tiles found in home remodel stores and commercial supply houses. View the Armstrong-USG-Certainteed Ceiling Tile Comparison Chart to find alternates from different manufacturers.